Buyer may return blank products within 14 to 28days for the following reasons, wrong size, wrong colour delivery or damaged in transit, no returns or refunds for printing orders. some of our suppliers do not accept returns or refunds so please ensure your orders are placed accurately.
All returns must be in the same packaging when it was delivered to you and must also be unopened and returned back in it's original condition, eg. new if the condition of product is new.
In order to register your return with us, you must first either call 08008611764 or email to email@example.com, Alternatively, simply fill out the contact form on the contact page.
Buyer is responsible for the shipping, postage costs and items lost in transit so please ensure your returns are sent by recorded postage, we will only pay for the postage or give refund to shipping cost if the return is due to our fault
All refunds will be processed to the same method and form of payment, eg, debit/credit card
Some items are delivered within 24hours to 5 days while others can take upto maximum 15days to arrive
Some purchases qualify for free shipping while others may require the buyer to pay for the postage cost at point of sale
Royalmail Uk standard economy upto 5KG £4.50
Royalmail Uk standard economy upto 10KG £8.50
Royalmail Uk standard economy upto 20KG £15
EU, US & Canada, International: Please refer to the carrier's delivery charges at point of sale
We may use other carriers such as DHL, ParcelForce e.t.c but we will notify the buyer before posting out the items
The buyer can also provide their own postage at point of sale